HANOMAN

Data Privacy Policy

Kebijakan Privasi Data

1. Introduction

Welcome to hanoman.co.id, our official website to provide information related to our products and service offering. At hanoman.co.id, we highly value the privacy and security of our users' data. This Data Privacy Policy is created to provide a clear understanding of how we collect, use, manage, and protect your personal information when you use our services.

We are committed to complying with all applicable data protection regulations, and to maintaining transparency in every step we take. By accessing or using the website https://hanoman.co.id, you are deemed to have read, understood, and agreed to the entire Terms & Conditions and Data Privacy Policy established. If you do not agree with the stated terms, please refrain from accessing our website.

2. Information We Collect

In the future, we may collect any types of information to improve user experience and ensure our services function properly. The information we may collect includes:

  • Personal Information: This includes full name, address, email, phone number, and other account details required for registration and use of the service.
  • Transaction Information: This includes product purchases, payments, subscription periods, and other transaction records that help us understand usage patterns and user needs.
  • Technical Data: such as IP address, device type (user-agent), operating system, and access history to our services. This helps us diagnose technical issues and improve service performance.

3. How We Use Data

The data we collect is used for various purposes, including but not limited to:

  • Providing efficient services and responsive customer support.
  • Improving the performance and features of hanoman.co.id based on user feedback and usage analysis.
  • Sending important updates related to product enhancements, promotions, and relevant news for users.
  • Ensuring account security and preventing unlawful or harmful activities.

4. Data Protection

We implement strict technical and organizational security measures to protect user data from unauthorized access, loss, or misuse. This includes encryption, firewalls, and other security procedures to ensure your information remains safe and protected.

5. Data Retention

We will keep the collected data in our active system for 5 (five) years since your account is inactive.

6. Information Sharing

We do not sell or rent user data to third parties. However, we may share data with third parties who work with us to provide services, such as payment providers and technical support services. We ensure that all third parties comply with strict security standards to protect your data.

7. User Rights

Users have the rights regarding their data, including:

  • Accessing and updating data in accordance with applicable regulations.
  • Requesting deletion of data by submitting an official request via email. Data deletion can be done only if the user has unsubscribed the service and the current subscription period is over.
  • However, we reserve the right to use all existing data for marketing or other purposes, but only data classified as Non-Personally Identifiable Information (Non-PII).

8. Other Conditions

hanoman.co.id reserves the right to update this Data Privacy Policy at any time in accordance with service needs. All changes will be communicated to users via our website. Upon communication of these changes, users are considered to have read and understood them. For any inquiries, users may contact us through info@hanoman.co.id.